At Mud N Pot, we strive to ensure your satisfaction with every purchase. Please review our cancellation and refund policies below.

Order Cancellation: You may cancel your order within 24 hours of placing it. To cancel an order, please contact our customer service team with your order details. If the order has already been shipped, it cannot be canceled, and you will need to follow our return process.

Returns: We accept returns within 7 days of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. To initiate a return, please contact our customer service team for instructions.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges: If you received a defective or damaged product, we will replace it at no additional cost. Please contact our customer service team with details of the defect or damage to arrange an exchange.

Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Policy: We strive to process and ship orders as quickly as possible. The typical processing time is 1-2 business days. Once shipped, delivery times vary based on your location:

• Domestic Shipping: 3-7 business days

Please note that these timelines are estimates and actual delivery times may vary due to factors beyond our control, such as carrier delays.

Contact Us: If you have any questions about our cancellation and refund policies, please contact our customer service team. We are here to help and ensure you have a positive shopping experience with Mud N Pot.

Contact Information:

Business Name: Nirai Hub

Email: support@mudnpot.com

Phone: 9500377703

Thank you for choosing Mud N Pot. Your satisfaction is our priority.